Protect your business against fraud and chargebacks
Our chargeback management solutions will prevent fraud and chargebacks and keep your business on track!
Discover our chargeback management solutions.
Our intuitive dashboard gives you live updates, detailed analytics, and instant alerts to help you prevent chargebacks before they happen.
Chargebacks and fraud threatening your business?
Merchants must control their chargeback and fraud levels effectively. It implies the usage of tools (chargeback management services) preventing excessive chargebacks and fraud. Failure to do so limits the merchants from scaling up their business.
Chargeback solutions and fraud prevention: eFlow Secure
At eFlow, we not only open merchant accounts – we secure them against chargebacks and fraud.
With leading products from the card scheme giants, we remove the pain of chargebacks and help you manage your fraud ratios so you can grow your business - bigger and safer than last time.
The all-in-one solution for combating fraud and chargebacks effectively
Overcome the barriers in your way
Chargebacks stop being a hurdle and you can focus on expanding your business.
Understand the hidden enemy
Fraud becomes much more manageable due to the additional input you gain from being enrolled to our services.
Master your destiny
Pairing eFlow Secure (Alerting) with eFlow Processing (Merchant Account) gives us complete overview and control over your KPIs so you can focus on what matters most - growing your business.
20+
Partners around the globe
250K+
Chargebacks prevented
per year
250M+
Yearly volume processed by
our referred merchants
Here is how to implement our chargeback management solutions
Apply with us
Fill out our pre-check form online. Our dedicated manager will contact you shortly with a quote and to collect more information about your business.
Sign up and Integrate
Get set up with no-integration Ethoca Alerts and Rapid Dispute Resolution to get you easily and conveniently secured against chargebacks from the leading card schemes.
Automate and become more efficient
Consider API integration for other products, such as Order Insight/Compelling Evidence 3.0/Ethoca Alerts via API to automate the flow and finally our Anti Fraud Platform.
A complete set of fraud and chargeback management solutions
Nethone auti-fraud tools
AI-powered fraud prevention protects you in real-time while boosting approvals. Control rules, lists, and model thresholds through our user-friendly dashboard.
Consumer Clarity and Order Insight
Confused by bank statements? Consumer Clarity and Order Insight let merchants share purchase details, reducing chargebacks and protecting revenue.
Rapid Dispute Resolution (RDR) and Ethoca Alerts
Our solutions let merchants address chargebacks quickly by issuing refunds or resolving pre-disputes, reducing the need for cardholders to file disputes.
Seamless integration
Our partners connect you effortlessly with 100+ payment methods
What our clients are saying
Trusted by online merchants worldwide
Why should you choose eFlow ?
Expertise
Our team of payment experts has a solid experience in Payments. We previously held key roles in the Risk & Sales departments of a leading Acquiring Bank.
Network
Our strong network of trusted acquiring bank partners allows us to connect you with top-performing solutions tailored to your specific needs.
Transparency
We introduce you to the Payment provider; you negotiate terms and enter into a direct agreement.
Book a free 15 min call
Jump in a free call with one of our payment experts, and tell us about your needs and challenges.
Apply with us
Take less than 2 minutes to fill our application form, and get the ball rolling.
Explore our MCC glossary now
Browse the Merchant Category Code (MCC) database to discover what they mean for your business.
Conversion Conf
16-17 April, 2025
Warsaw
Frequently asked questions
A chargeback is a reversal of a payment that occurs when a customer disputes a transaction made with their debit or credit card. Instead of contacting the merchant directly to request a refund, the customer requests their bank or card issuer to initiate the process. Chargebacks can happen for various reasons, such as:
- The customer didn't recognize the descriptor on its bank statement
- The product or service wasn't delivered as expected
- Fraudulent (unauthorized) transaction
- Billing errors
Yes, you should be. Breaching the acceptable thresholds imposed by the card schemes and the acquirers can lead to merchant account termination and penalties. Don't let chargebacks kill your business.
Yes, our chargeback prevention solutions "Rapid Dispute Resolution (RDR)" and "Ethoca Alerts" will significantly reduce your chargeback ratio.
Have a look at our resources hub
Protect your e-commerce business now